SAB hire help & advice
Plant Hire FAQs
Practical answers for hiring diggers, dumpers and telehandlers.

- UK-wide hire supportHelp with your site and dates
- Help choosing the right machineDig, move or lift
- Site/access guidanceCheck the route and working area
- Support through to collectionTell us when you have finished
Choosing the right machine
What size digger do I need?
Start with the digging depth, amount of material and space available. A micro or mini digger can suit restricted access and smaller groundworks; a larger excavator may suit deeper or higher-volume work. Check access and the supplied machine’s digging performance before hire.
What size dumper do I need?
Think about the material, the amount you need to move and the route between loading and tipping. Compare rated payload as well as machine width and tipping space. The weight of the material matters, not just how much fits in the skip.
How do I choose a telehandler’s height and capacity?
Tell us the load weight, lift height and forward reach you need. Maximum capacity is not available at every height or reach. Check the supplied machine’s load chart and attachment for the position where the load will be placed.
What if I am unsure which machine to choose?
Use Find My Machine or tell us what you need to dig, move or lift. Include your site postcode, dates, access and ground conditions. You can compare the families in our Plant Hire range.
Site access & ground conditions
How much access space do I need?
Check the whole route, not just the entrance. Allow for machine width, turns, overhead clearance, unloading and room to work. The required space varies by machine and supplied model.
Do I need to check width, height and weight?
Yes. Compare the supplied machine’s dimensions and operating weight with your route and site. Product specifications are planning guides; ask us to confirm any critical dimension or loading requirement before hire.
Can machines work on uneven ground?
It depends on the machine and conditions. Suitable, stable ground is needed for travel and operation. Tell us about slopes, soft areas or other restrictions so suitability can be checked; follow the supplied machine’s limits.
What site details should I send?
Share the postcode, gate widths, overhead clearance, turns, slopes and surface conditions. Include unloading space and any working or tipping restrictions. Photos are useful when the route or work area is hard to describe.
Delivery, hire & collection
How is transport handled?
We check transport against the machine, delivery location and site access. Enquiry-only products have transport quoted separately based on the delivery location. Confirm delivery and collection arrangements before booking; see Delivery & Collection for more help.
What information do you need before delivery?
Send the delivery address and postcode, preferred dates, site contact and any restrictions on arrival times or unloading. Let us know about difficult access early so we can check the arrangement with you.
Can I extend my hire?
Yes — you can keep the equipment on hire for as long as you need. Contact us before your current hire period ends and we’ll add the extension and take payment for the additional hire. Extensions are paid for as they are added rather than waiting until the end of the overall hire.
How do I off-hire and arrange collection?
Tell us when the hire is complete, with your order details and site postcode, and we will arrange collection. Keep the machine secure and accessible at the agreed location. It remains your responsibility until physically collected.
Attachments & supplied equipment
Do diggers come with buckets?
A range of buckets is normally supplied. If you need a particular bucket type or size, tell us when ordering or enquiring so we can confirm availability for the supplied machine and depot.
Can I request a breaker?
Yes. A hydraulic breaker may be available for an additional charge. Tell us when ordering or enquiring so we can confirm availability for the machine and delivery location.
Can telehandler attachments vary?
Yes. Forks are commonly supplied for suitable palletised loads, subject to availability. Other approved attachments may be available for an additional charge. Tell us the load and intended use so compatibility, capacity and availability can be checked.
Damage, responsibility & support
Do I need insurance for hired plant?
You’re welcome to arrange your own hired-in plant insurance before delivery. We do not provide or arrange this insurance. Plant machinery can be very valuable, and under the hire terms you are responsible for loss, theft or damage while it is on hire. If you choose not to arrange insurance, you remain responsible for any applicable loss or damage charges.
What if the machine arrives damaged?
Tell us as soon as you notice, before using it, and send photos if possible. This helps us understand what was present on arrival and arrange the next step. Do not use damaged equipment.
What if something is damaged during hire?
Contact us as soon as possible and stop using the machine if continuing could make the damage worse or create a safety issue. The equipment remains your responsibility while it is on hire, and loss or damage may be chargeable under the hire terms.
What if there is a fault?
Stop using the machine and let us know the problem, your location and order details. We will help arrange the next step. Do not attempt repairs yourself.
Who do I contact if I need help?
Call us on 01429 869 498 or contact our team. For an existing hire, have your order reference and site postcode ready. For a new job, tell us what you need to dig, move or lift.
Need a hand choosing your machine?
Tell us about your job, site access and dates. Our team will help you work out what you need.
