Hire delivery & collection
Delivery & collection
We arrange equipment hire and collection across the UK. Delivery times and transport costs vary by equipment type, so start with the general process below or jump straight to the guidance for your hire category.
Find the guide for your equipment
Scaffold Towers
Free nationwide delivery & collection.
View tower delivery details
Plant & Powered Access
Transport is quoted separately and depends on the machine, location and transport required.
View machine delivery details
Ladders & Platforms
Free nationwide delivery & collection across the range.
View ladder & platform delivery details
Site Equipment
Transport varies by product and order value, with qualifying orders receiving free delivery & collection.
View Site Equipment delivery detailsHow delivery & collection works
Choose your equipment
Select the equipment you need, or contact us if you're unsure which option suits the job.
Request your delivery date
Tell us where and when you need it, along with any useful site or access information.
Use it for your job
Keep it for the agreed hire period and contact us if you need more time.
Tell us when you're finished
Call or email us to off-hire the equipment and we'll arrange collection.
Planning your delivery
Your requested delivery date
When you book, your requested date is subject to availability. Once arranged, deliveries almost always take place on that date. In the rare event of transport disruption, there may be a delay; if we know beforehand that stock or depot availability will affect your order, we'll let you know.
Delivery times & ETAs
Depots plan routes around the day's jobs, locations and available drivers, so exact times usually can't be guaranteed. You can request a preferred time, and you're welcome to call or email on the day so we can try to obtain an ETA.
Tell us about any genuine access or time restrictions before delivery.
Need it first thing?
Where possible, consider delivery on the previous working day if somebody can receive the equipment. This can avoid waiting for a delivery first thing the next morning. Feasibility depends on the equipment and category.
Hire starts on the day the equipment is delivered.
Before delivery
Help us plan the delivery
Give us the full delivery address and site contact details. Tell us about anything that could affect access:
- Narrow roads or entrances
- Gates or height restrictions
- Parking/loading restrictions
- Unusual access
- Soft or unsuitable ground where relevant
Delivery vehicles vary depending on the equipment, so these details help the depot plan.
Check the equipment when it arrives
- Check the equipment and supplied components
- Report anything missing or damaged as soon as possible
- Contact us if anything is unclear
- Do not use equipment that appears unsafe until the issue has been resolved
More time, off-hire & collection
Need to extend?
You can keep hired equipment for as long as you need. Contact us before the current hire period ends and we'll add the extension and arrange payment where required.
Managing Your HireTell us when you're finished
Call or email us with your order reference or delivery postcode. We'll process the off-hire and arrange collection with the relevant depot.
Contact our teamCollection follows separately
Off-hire tells us you're finished; collection is arranged afterwards. Do not expect same-day collection. It may take a few days depending on depot workload.
The equipment remains your responsibility until physically collected.
Keep collection access clear
Keep equipment and all supplied parts secure and accessible until collection. If the equipment has been moved to another location during the hire, tell us before collection is arranged.
See moving-address guidanceCommon questions
Is delivery free?
Towers and all Ladders & Platforms include free nationwide delivery and collection. Plant & Powered Access transport is quoted separately. Site Equipment transport varies by product and order value. Choose your category guide for the details.
Is my requested delivery date guaranteed?
Booking is subject to availability. Once arranged, deliveries almost always take place on the requested date, with rare disruption outside anyone's control. We'll tell you in advance if we know stock or depot availability will affect your order.
Can I get a delivery ETA?
Call or email us on the delivery day and we can try to obtain an ETA from the depot. Preferred times can be requested but are not guaranteed.
Can I extend my hire?
Yes — keep the equipment for as long as you need. Contact us before the current hire period ends and we'll add the extension and arrange payment where required. See Managing Your Hire.
How do I off-hire?
Call or email us with your order reference or delivery postcode. We'll process the off-hire and arrange collection with the relevant depot.
Will collection happen immediately?
Collection follows separately after off-hire. Do not expect same-day collection; it may take a few days depending on depot workload. The equipment remains your responsibility until physically collected.
Need help arranging delivery or collection?
Tell us what you've hired, where the job is and what you need help with. Our team can point you in the right direction.