Hire help & advice

Hire help & support

Find guidance for choosing equipment, managing an existing hire or getting ready for delivery and collection. If you are unsure, talk to our team with your job or order details.

Contact hire supportSpeak to our team
PlanReceiveOff-hireCollection follows the agreed arrangements
Help choosing equipmentTalk through your job and site
Delivery planned with youConfirm access, dates and transport
Support throughout your hireAsk about extensions and collection

What do you need help with?

Manage an existing hire

Follow the steps for delivery, extending the hire, off-hire and collection.

Manage your hire

Plan transport

Find delivery and collection guidance for the equipment you are hiring.

Delivery guidance

Equipment help

Aluminium scaffold tower available for nationwide hire from SAB Supply

Scaffold towers

Height, width, tower families and practical hire questions.

Tower FAQs

Scaffold tower assembly instructions

Find the instructions for the exact tower manufacturer, model and configuration supplied.

Find tower manuals

More ways to get help

I cannot identify the equipment I have received.

Contact the team before assembling or using it. Have the order details and any make/model markings ready.

Where can I find general hire terms and policies?

Read the general hire FAQs and the relevant delivery, refund and service policies. Contact us if anything about your order is unclear.